TERMS & CONDITIONS
Welcome to Silkweb Global Limited. These Terms and Conditions govern your use of our travel booking and arrangement services. By accessing or using our platform, you agree to be bound by these terms.
1. Booking Process
When you book a flight, hotel, or transportation service through Silkweb Global Limited, you are entering into a legally binding agreement with us. We reserve the right to cancel or modify bookings if the service provider is unable to fulfill the request.
2. Payment & Fees
All payments are processed through secure third-party payment gateways. Silkweb Global Limited acts as a facilitator and does not hold the booking contract directly with the service provider. Any fees charged by the service provider are the sole responsibility of the service provider.
3. Travel Assistance
Our travel assistance team provides personalized support for complex travel arrangements. Any assistance provided is subject to the terms of the specific service agreement and the discretion of our team.
4. Liability & Disclaimers
Silkweb Global Limited is not liable for any direct or indirect damages arising from the use of our services. We disclaim all warranties regarding the accuracy of flight times, hotel availability, and pricing information provided through our platform.